Website Terms Of Use

Effective date: November 1, 2025

These Terms of Use (“Terms”) govern your access to and use of the website, content, workshops, digital products and other services offered under the trading name Sabrina Ahmed, operated by Open Introvert Ltd (“we”, “us”, or “our”).

By using this website or accessing any of our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use the site.

1. Who We Are

The Service is operated by:

Open Introvert Ltd, trading as Sabrina Ahmed

Registered in England & Wales

Company No: 12173677

Registered office: Brookfield Court, Selby Road, Leeds, LS25 1NB

These Terms apply to the website, digital products, workshops and related content provided under the Sabrina Ahmed brand.

We may also operate under the trading name “Moving Forward After Loss” for certain content, coaching and digital services. Open Introvert Ltd remains the Data Controller.

2. Nature of Our Services

Our work focuses on:

  • high-functioning burnout, hidden grief and emotional recovery

  • resilience and identity

  • behavioural science and habit-building

  • physical and emotional wellbeing

  • personal growth

  • creativity and reflective practices

All services are educational and supportive, not clinical or medical.

Nothing on this website, or in any of our materials, is intended to:

  • diagnose, treat, or prevent any medical or mental health condition

  • substitute professional therapy, counselling, or healthcare

  • provide crisis intervention or emergency support

You are responsible for consulting appropriate medical or psychological professionals regarding your health or wellbeing where needed.

If you are in crisis or at immediate risk, please contact emergency services or an appropriate crisis support organisation in your country.

3. Age Restriction

Our website and services are intended for adults 18 and over.

We do not knowingly collect or store data from individuals under 18.

4. Your Use of the Website

By using this site, you agree not to:

  • use the website for unlawful or harmful purposes

  • attempt to gain unauthorised access to the site or related systems

  • copy, distribute or misuse content for commercial purposes

  • share purchased materials with others

  • upload or transmit malicious code or harmful content

  • interfere with the security or performance of the site

We may restrict or terminate access if we believe misuse has occurred.

5. Intellectual Property

All content on this website and within our digital products—including articles, downloads, coaching frameworks, wellbeing exercises, grief reflections, behavioural tools, videos, and workshop materials—is owned by Open Introvert Ltd.

You may:

  • view and read content for personal use

  • download resources included in products you have purchased

You may not:

  • copy, reproduce or redistribute content

  • share purchased products with others

  • repurpose content for commercial or professional use

  • create derivative works without explicit written permission

We reserve the right to take action against misuse or infringement.

6. Purchases, Payments and Refunds

Purchases of digital products, workshops and coaching services are processed through trusted third-party platforms such as Squarespace, Payhip, Stripe, and PayPal.

Specific Terms & Conditions for digital products or coaching will be shown at the point of purchase. These govern:

  • refunds

  • cancellations

  • access to content

  • licence to use purchased materials

By completing a purchase, you agree to the relevant product-specific terms.

7. Links to Third-Party Services

This site may contain links to third-party platforms or services, such as:

  • Squarespace

  • Payhip

  • Substack

  • Stripe

  • PayPal

  • TidyCal

We are not responsible for:

  • their content

  • their accuracy

  • their policies or practices

  • any losses incurred through external websites

Use external links at your discretion.

8. Limitation of Liability

We keep personal data only for as long as needed for the purposes described above, including:

  • the duration of your coaching relationship or access to products

  • legal, tax and accounting requirements

  • resolving disputes or enforcing agreements

Coaching-related notes are kept only as long as reasonably necessary for your support and our legitimate interests, and may be deleted after the coaching relationship ends unless we are required to retain them longer.

9. Safeguarding, Confidentiality & Boundaries

Information shared in coaching or workshops is treated with respect and confidentiality.

However, confidentiality may be broken if:

  • we believe there is a serious risk of harm to you or someone else, or

  • we are legally required to disclose information

Coaching is not a replacement for therapy, counselling, clinical support or crisis intervention.

If you are in urgent need of help, please contact your local emergency services or crisis helpline.

10. Changes to These Terms

We may update or amend these Terms at any time. Changes will be posted on this page with an updated “Effective date”.

Your continued use of the website after changes have been posted constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes will be handled exclusively by the English courts.

12. Contact

If you have questions about these Terms, please contact me here.